Our
Promise
We want you to get as much enjoyment from
our magic products as we get from performing them. We also want you to
be a satisfied repeat customer!
We guarantee that all products will work
as advertised and we will aim to deliver your magic order as quickly as
possible.
Here are some questions we frequently get
asked.
Is it safe to order
online?
Yes, we use Paypal for secure online credit
and debit card payments. You do not need a Paypal account and your financial
information is protected with industry-leading security and fraud prevention
systems. Order with confidence, we have been selling magic since 1976.
How long do you
take to deliver?
All orders are sent first class. We hold
very good levels of stock and aim to send out your order as quickly as
possible. This is usually within 48 hours.
How much is postage
and packing?
A flat fee of £2.80 whatever your
order size (UK only, overseas may be more depending on the country). This
covers special padded packaging, postage and insurance.
Why do you charge
postage and packing?
We want to be completely transparent and
upfront about our charges. If we offered free postage this cost would
only have to be added to our magic products. If you order is for £1
or £1000 then postage and packing is still only £2.80 anywhere
in the UK.
Can I speak to
somebody about a particular trick?
Yes, we have magicians on staff and will
provide free assistance. Give us a call on 0117 9774 334 or send us an
e-mail and we will do our best to help.
Can I return a
magic trick?
Only in the unlikely event that the product
is faulty. Part of price of the magic trick is for the secret so please
choose carefully. This is for the good of magic as I am sure you will
understand.
We will replace any faulty goods that are
returned in the original packaging within 14 days of purchase. This does
not affect your statutory rights.
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